Delete your Bubbles account

Bubbles is operated by Koosk Media Limited, company number 17515102, registered in England and Wales.

In the app

Open the menu in the Bubbles app and tap Delete My Account.

By email

If you are unable to access your account, email us at bubbles_support@kooskmedia.com and we will process the deletion manually.

Before you delete

Deleting your account does not cancel a subscription bought through the App Store or Google Play. Only you can cancel it, in your Apple account's subscription settings or your Google Play subscription settings, so please cancel it before you delete your account. The app reminds you of this before you delete.

What is deleted

You can delete your account at any time from the app settings. Deleting your account removes your profile, your photos and videos, your posts, comments and reactions, your group-chat messages, the events you created, and every private conversation you were part of — for the other person too, including their messages, voice notes and attachments in it. A group you own passes to another member if it has one, or is deleted. It cancels a subscription billed through Stripe and deletes your record at RevenueCat. Reports you made are kept without your name.

What we keep

Some limited records are kept after deletion: reports you made, without your name; a group's admin log, without your identity; a group you handed on, with the name and description you gave it; and the payment records our payment providers must keep by law. Other records may be kept where we are required to keep them by law, or where they are needed for safety, fraud-prevention, moderation, or dispute-resolution purposes.

See the Privacy Policy.