Website privacy and cookies

Last updated: 18 October 2026

This notice explains how personal data is handled when you visit kooskmedia.com. It covers this website only. For the Bubbles app, see the Bubbles Privacy Policy.

Who we are

Koosk Media Limited is the controller of the personal data described in this notice. Koosk Media Limited is registered in England and Wales, company number 17515102, and its registered office is at Clarence House, Clarence Street, Stoke-on-Trent ST4 2LA. You can contact us at bubbles_support@kooskmedia.com.

No cookies or tracking

This website sets no cookies and uses no similar technology to store or read information on your device. It has no analytics, tracking, advertising or forms. It loads nothing from other companies' servers: its pages, styles, fonts and images all come from this website.

Our hosting provider

This website is hosted by Netlify, Inc., which is based in the United States. When you visit a page, Netlify processes your IP address and the details of your request to deliver the pages and keep the service secure.

Netlify does this as our processor, under Netlify's Data Processing Agreement (last updated 9 June 2026). That agreement lists customers' own website visitors among the people whose data Netlify processes, and IP addresses among the kinds of data.

Netlify's Data Processing Agreement says that its logs are "retained on-line for 90 days and offline for 1 year".

Processing outside the UK

Your data may be processed outside the UK, including in the United States. For these transfers, Netlify's Data Processing Agreement relies on the EU-U.S. Data Privacy Framework and its UK Extension or, where those do not apply, on the UK International Data Transfer Addendum together with the EU Standard Contractual Clauses.

Our lawful basis

Our lawful basis for the server logs is our legitimate interests in delivering a secure website.

If you email us

If you email us, we use your message only to reply to you, and we keep it for as long as we need to deal with it. Our email is hosted by names.co.uk (Namesco Ltd), which stores messages for us. Our lawful basis for this is our legitimate interests in answering the messages we receive.

Your rights

Under the UK GDPR you have rights over your personal data, including the right to ask for a copy of it, to have it corrected or erased, to restrict how it is used and to object to its use. Some of these rights apply only in certain circumstances. To use them, email bubbles_support@kooskmedia.com.

You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113.

Changes to this notice

If we change this notice, we will update the date at the top of this page.